This Privacy Policy explains how ph09 collects, uses, stores, discloses, and protects the personal information of Filipino players who register and use the ph09 gaming platform. Your privacy matters — this document tells you exactly what we do with your data.
This Privacy Policy applies to all personal data processed by ph09 in connection with the operation of the ph09 online gaming platform accessible at ph09.club, including all associated mobile and web interfaces, customer support channels, and promotional communications.
ph09 is the data controller responsible for the personal information of players registered on the ph09 platform. As data controller, ph09 determines the purposes and means of processing personal data collected through the platform, in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its implementing rules and regulations.
This Policy applies to all current and former registered players, prospective players who have submitted registration information, and visitors to the ph09 platform whose browsing data is collected automatically as described in Section 7.
ph09 collects the following categories of personal data from players and platform users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government ID number and type | Required |
| Contact Data | Email address, Philippine mobile number, home address | Required |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank), transaction history | Required |
| KYC Documentation | Scanned copies of Philippine passport, SSS/UMID, driver's license, NBI clearance (where applicable), proof of address | Required |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session durations, responsible gaming limit settings | Required |
| Technical Data | IP address, device type, browser, operating system, cookies, session tokens | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | As applicable |
ph09 does not collect special categories of sensitive personal data (such as health information, biometric data, or racial/ethnic origin) except where strictly required by applicable law or expressly consented to by the player.
ph09 collects personal data through the following means:
ph09 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173):
ph09 uses the personal data we collect for the following specific purposes:
ph09 does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:
ph09 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use ph09 services.
ph09 retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | PAGCOR / AML legal obligation |
| Financial transaction records | 5 years from transaction date | Republic Act No. 9160 (AMLA) |
| KYC documentation | 5 years from account closure | Regulatory obligation |
| Gaming activity logs | 3 years from last login | Legitimate interest / compliance |
| Support correspondence | 2 years from resolution | Legitimate interest |
| Marketing consent records | Until consent withdrawn + 1 year | Consent accountability |
After applicable retention periods, personal data is securely deleted or anonymized so that it can no longer be associated with any individual player.
ph09 implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include:
Despite these measures, no platform can guarantee absolute security. Players are responsible for maintaining the security of their own account credentials. If you suspect unauthorized access to your ph09 account, contact support immediately via live chat.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), ph09 players have the following rights in relation to their personal data:
The ph09 platform is strictly intended for adults aged twenty-one (21) years and above, in compliance with PAGCOR regulations applicable to casino-style gaming in the Philippines. ph09 does not knowingly collect, process, or store personal data from persons under the age of 21.
All registration attempts are subject to age verification. Any account found to belong to a person under the minimum age will be immediately closed, all associated balances forfeited, and all personal data deleted except where retention is required by law. Parents and guardians who become aware that a minor has accessed the ph09 platform should contact our support team immediately.
ph09 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, ph09 will notify registered players via email and/or by displaying a prominent notice on the ph09 platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of the ph09 platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact the ph09 Data Protection Officer through the following channels:
You may also submit complaints regarding the handling of your personal data to the National Privacy Commission of the Philippines through their official channels.
Privacy isn't an afterthought at ph09. Here are six ways we actively protect your information.
Every piece of data exchanged between your device and ph09 — login credentials, payment details, game data — travels over an encrypted TLS connection. No eavesdropping possible.
Only a small number of authorized ph09 staff can access player data, and only for specific operational purposes. All access is logged and audited internally.
ph09 does not sell, rent, or trade your personal data to any third party for their own commercial use. Your information stays within the ph09 ecosystem and its vetted service partners.
ph09 operates in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012), including the appointment of a Data Protection Officer and registration with the National Privacy Commission.
ph09 does not hold onto your data indefinitely. Defined retention periods apply to every data category, and data is securely deleted or anonymized when no longer legally required.
Access, rectify, delete, or port your ph09 data at any time. Requests are acknowledged promptly and resolved within 15 business days — no runaround, no unnecessary hoops.
Your data is safe with ph09. Join over 500,000 Filipino players who trust ph09 for slots, live casino, bingo, sabong, and more — all protected by serious data privacy practices.
For players 21 years and older only. Please gamble responsibly.